Privacy Policy

SANAD may collect the customer’s name, email address, phone number, CV, employment and education history, qualifications, skills, target roles, preferred language, LinkedIn profile information, order details, and other information supplied for the purchased service.

Information is used to manage orders, communicate through WhatsApp, prepare CVs and Cover Letters, optimize LinkedIn profiles, provide the UAE Job Application Guide, perform the Job Application Service when purchased, process payments, provide revisions, and coordinate service updates.

When the Job Application Service is purchased, SANAD uses the customer’s email account to send the CV and the application information reasonably required directly to selected companies, employers, or recruiters.

Recruitment platforms, official company career websites, and other relevant sources may be used to research suitable opportunities and companies. SANAD does not submit applications directly through those platforms as part of this service.

SANAD uses only the information reasonably required for the relevant application. The customer remains responsible for ensuring that the supplied information is complete and accurate.

SANAD uses WhatsApp as its primary communication and delivery channel. Information sent through WhatsApp is also subject to WhatsApp’s applicable privacy terms.

SANAD may use service providers required for website hosting, email delivery, file storage, payment processing, technical support, and customer communication. Information is shared only as reasonably necessary for those services.

Access to customer information is limited to team members and service providers who need it to perform or support the purchased service. No method of online transmission or storage can be guaranteed to be completely secure.

SANAD retains order, communication, payment, and service records for as long as reasonably necessary to provide the service, resolve disputes, maintain business records, and meet applicable obligations.

Customers may contact SANAD to request access to, correction of, or deletion of eligible personal information. Some information may need to be retained where reasonably required for payment, fraud prevention, recordkeeping, dispute resolution, or legal obligations.

For privacy questions or requests, contact SANAD through the official WhatsApp number published on the website. The published support email may also be used as a secondary contact method.