Terms & Conditions

By placing an order or using the SANAD platform you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with any provision, please do not proceed with an order.

SANAD provides professional career services including Professional CV writing, role-specific Cover Letters, LinkedIn Profile Optimization, the UAE Job Application Guide, and Job Application Service. The exact deliverables, language, price, delivery period, and revision allowance are displayed before the customer confirms the order.

After the order and payment are confirmed, SANAD uses the official WhatsApp conversation to collect the required information and coordinate the service. Drafts, final files, revisions, and service updates are coordinated through WhatsApp. The customer dashboard currently provides order tracking only.

The delivery or service period begins after payment is confirmed and SANAD receives all information, documents, approvals, and access arrangements required to begin. The timeline pauses while SANAD is waiting for information, documents, approval, access, or another required action from the customer.

A revision round means one consolidated set of feedback submitted by the client after reviewing the delivered draft. Revisions apply only within the original agreed scope and do not include changing the service into a different document, language, target role, or career direction.

LinkedIn Profile Optimization includes revision support until final approval within the originally agreed profile scope. The Job Application Service does not include revision rounds.

By purchasing the Job Application Service, the customer authorizes SANAD to review the supplied CV and relevant information, identify suitable companies and available opportunities, prepare a professional English application email, and send the customer’s CV directly to up to 60 suitable companies using the customer’s email account. The service period is up to 3 calendar days.

LinkedIn, Bayt, Indeed, Naukrigulf, official company career websites, and other relevant recruitment sources may be used to research suitable companies and opportunities. SANAD does not submit applications directly through those platforms as part of this service; the application outreach is sent directly by email.

Companies are selected according to the customer’s CV, experience, qualifications, preferences, and suitable available opportunities. Outreach is not sent randomly. The service deliverable is the outreach performed by SANAD and does not include a separate file, report, or downloadable document. SANAD does not guarantee interviews, responses, job offers, or employment.

A full refund may be requested before SANAD begins work. Work begins when SANAD starts reviewing customer materials, writing or editing documents, preparing LinkedIn content, searching for job opportunities, or submitting applications.

After work begins, a change of mind alone does not entitle the customer to a refund. Any included revision rights remain available within the original agreed scope. If SANAD cannot provide an agreed service, the amount relating to the undelivered service will be refunded. Duplicate or accidental duplicate payments will also be refunded.

Customer delays pause the delivery timeline while SANAD awaits required information, documents, approvals, access arrangements, or another required action. For the Job Application Service, the absence of interviews, responses, job offers, or employment does not create a refund entitlement after work has started.

SANAD does not guarantee interviews, job offers, or employment. Hiring decisions are made entirely by employers and recruiters.